FAQ
What is MD88 Malaysia?
Officially entering the Malaysian online casino market in 2019, MD88 is proud to be recognized as the most trusted platform in the market. In addition to a diverse and carefully curated game collection, we also offer a highly compatible mobile app, secure transaction methods, and 24/7 customer support.
How do I sign up for an account at MD88 Malaysia?
To create an MD88 Malaysia account, go to our website, click “Register,” enter your personal information, create a username and password, agree to the terms and conditions, verify your email address using the link supplied to you, and submit the form to finish the registration process.
Is MD88 Malaysia a legal online casino?
Yes, MD88 Malaysia is a legitimate online casino that is fully licensed by the Philippine Amusement and Gaming Corporation (PAGCOR) and follows tight regulatory guidelines.
What games are available at MD88 Malaysia?
MD88 Malaysia has a diverse selection of games, including popular slot machines, live casino games such as blackjack and roulette, sports betting on a variety of events, peer-to-peer games such as poker, lottery games, and fascinating fishing games. These solutions cater to a variety of tastes and offer a complete gaming experience.
How do I make a deposit into my MD88 account?
To make a deposit into your MD88 account, log in, click “Deposit,” select your preferred payment option, input the deposit amount, complete the payment by following the on-screen instructions, submit the form, and provide evidence of transaction to customer support via Live Chat.
Are there any welcome bonuses for new players at MD88 Malaysia?
Yes, MD88 Malaysia provides many welcome bonuses to new players, such as the 288% Welcome Lucky Bonus, 100% Live Casino Welcome Bonus, and 100% Sportsbook Welcome Bonus.
How does MD88 ensure the fairness of its games?
MD88 ensures the fairness of its games by using Random Number Generators (RNGs) for all digital games, undergoing regular audits by independent third-party organizations, and maintaining licenses from reputable regulatory bodies.
What are the minimum and maximum betting limits at MD88?
The minimum betting limit at MD88 is MYR 5, while the maximum can vary depending on the game and event, often reaching up to MYR 50,000.
How can I withdraw my winnings from MD88?
To withdraw your winnings from MD88, login, click “Withdrawal,” select your preferred banking option, enter the amount, follow the instructions, submit the form, and notify customer support via Live Chat with proof of transaction.
Is there a mobile app for MD88 Malaysia, and how do I download it?
Yes, MD88 Malaysia has a mobile app for both iOS and Android. To download it, visit their website, find the “Download” section, and follow the instructions to install the app on your device.
How can I contact customer support at MD88 Malaysia?
You can contact MD88 via:
- Phone No.: +601150426666
- Email: support@md88.com
- WeChat: md88_official_
- WhatsApp: +601150426666
What currencies are accepted at MD88 Malaysia?
MD88 Malaysia accepts multiple currencies, including the Malaysian Ringgit (MYR), Singapore Dollar (SGD), and US Dollar (USD).
Are there live dealer games available at MD88?
Yes, MD88 offers live dealer games including blackjack, roulette, baccarat, and sic bo, providing an immersive and interactive gaming experience.
What is the process for verifying my identity at MD88?
To verify your identity at MD88, login, go to the verification section, upload the required documents (e.g., ID, utility bill), and submit the form for review and approval.
Are there any responsible gaming tools or limits I can set at MD88?
Yes, MD88 offers responsible gaming tools such as self-exclusion, deposit limits, and reality checks to help players manage their gambling habits and ensure a safe gaming environment.
What is the average processing time for withdrawals at MD88 Malaysia?
The average processing time for withdrawals at MD88 Malaysia is typically between 5 to 15 minutes.
Can I play games for free at MD88 Malaysia before wagering real money?
Yes, MD88 Malaysia allows you to play certain games for free in demo mode before wagering real money.
How do I receive notifications about promotions from MD88?
To receive notifications about promotions from MD88, subscribe to their newsletter, enable notifications in your account settings, and follow our social media channels for the latest updates.
What languages are supported by MD88 Malaysia's website and customer service?
MD88 Malaysia’s website and customer service support English, Malay, and Chinese.
Is there a loyalty program available at MD88 Malaysia?
Yes, MD88 Malaysia offers a VIP program with five tiers: Bronze, Silver, Gold, Platinum, and Diamond. VIP members enjoy exclusive offers, gifts, bonuses, and priority services, enhancing their overall gaming experience.
How secure is my personal and financial information with MD88 Malaysia?
MD88 Malaysia ensures the security of your personal and financial information through the use of SSL encryption, firewalls, and regular audits by independent organizations like iTech Labs and BMM Testlabs.
Can I set deposit limits on my MD88 Malaysia account?
Yes, you can set deposit limits on your MD88 Malaysia account by accessing the responsible gaming section in your account settings and selecting your preferred deposit limit options.
What should I do if I encounter a technical issue while playing at MD88?
If you encounter a technical issue while playing at MD88, contact our customer support via Live Chat, email (support@md88.com), or phone (+601150426666) for immediate assistance.
Are there tournaments or competitions available at MD88 Malaysia?
Yes, MD88 Malaysia hosts various tournaments and competitions, including slot tournaments, poker competitions, and sports betting challenges, offering players opportunities to win prizes and enhance their gaming experience.
How do I close or deactivate my MD88 account if needed?
To close or deactivate your MD88 account, contact customer support via Live Chat or email (support@md88.com), provide your account details, and request account closure or deactivation.